What you delegate
- Agreed recurring tasks
- Operational delivery and documentation
- Coordination with relevant specialists
New
Managed Services
for printing businesses
Not enough staff?
Profit margins too low?
The solution: We take on recurring work for your printing business at a lower cost than comparable in-house support, with a dedicated contact and planned capacity.
- More time for your core businessDelegate recurring tasks with regular support.
- Target avoidable costsReduce routine work and rework.
- Expertise without recruitingA regular contact with team backup.
- We automate what can be automatedOur specialists handle the rest.
From €575 net per month6, 15 or 35 hours per week · plus VAT
A fair question before starting
Tight margins – and now another expense?
An additional expense needs to make business sense. In a free initial conversation, we look at your tasks and figures: where does avoidable effort arise today? What could you usefully delegate? And what value would the support need to deliver to be worthwhile?
Discuss the business case for freeUnderstand current effort
Identify time spent on routine tasks, correction rounds and existing external costs.
Compare the full costs
Include the package price, onboarding and your remaining coordination effort.
Assess possible value
Consider time freed, actual savings and additional contribution margin separately.
You receive an initial assessment of the business case before commissioning a package. This gives you a basis for deciding whether getting started makes sense for your business.
External support for day-to-day operations
Outsourcing for printers: delegate defined operational tasks
Outsourcing for printing businesses means handing recurring tasks to an external team. With KT-Digital Managed Services, you delegate agreed work across prepress, shop maintenance, customer service, operations and marketing.
A dedicated contact coordinates delivery to your priorities. You choose the mix of tasks and weekly capacity. The service is also available independently of AI-Druckwerk.
What stays with you
- Your objectives and priorities
- Pricing, budget and order approvals
- Business decisions
What we handle
What would make your working day easier?
Choose the tasks that regularly hold your team back or leave opportunities untapped. Together, we build a suitable mix of assignments. Your dedicated contact coordinates delivery with the relevant specialists in the KT-Digital team.
Prepress & design
Check and correct artwork to agreed specifications, create layouts and typesetting, edit images and prepare approval documents.
Shop & product data
Maintain products, variants and prices to your instructions, prepare descriptions and images, organise imports and improve ordering journeys.
Customer service & order coordination
Triage enquiries, prepare quotation documents, consolidate questions and coordinate order updates or approvals with customers. You retain pricing and order approval.
Marketing & customer acquisition
Manage SEO, GEO, newsletters, social media and advertising. Align offers and content with relevant customers and review qualified enquiries together.
Sales support & research
Research target groups, competitors and product opportunities, prepare presentations and support quotation follow-ups within your agreed customer process.
Technology & automation
Develop your website and shop, simplify recurring data work and implement integrations or automation. Technical requirements and effort are assessed beforehand.
Assistance & internal organisation
Maintain CRM records, coordinate appointments and tasks, structure information and document recurring workflows so knowledge remains available during handovers.
Purchasing & supplier coordination
Gather and compare quotations, maintain supplier information and prepare discussions. You approve supplier selection, purchases and budgets.
You set the priorities. We agree tasks, required skills, access and approval routes before starting. Work is delivered within your booked capacity; advertising spend, licences and third-party services are excluded from the package price.
Possible workflow · illustrative example
Example: Fewer questions.
More time for customers.
Starting point
Product updates are waiting, artwork needs corrections and customers are waiting for replies. The owner steps in everywhere.
Our assignment
You delegate two recurring tasks first: product maintenance and artwork preparation. Your contact works through the agreed priorities and consolidates outstanding decisions.
What changes
The weekly overview shows completed tasks, hours used and your remaining coordination effort. Together, we assess whether the relief justifies the investment.
Planned capacity. A clear monthly price.
Choose the support that fits your business.
Start with the capacity you can use for meaningful work today. Every package includes regular contacts, agreed priorities, documented delivery and team backup. We agree the mix of tasks beforehand.
Start small
Start
6 hours per week
€575net per month
Standard: 12-month minimum term
For individual recurring tasks that need consistent delivery.
Start: Enquire about this packagePilot offer detailsDelegate more work
Team
15 hours per week
€1,150net per month
Standard: 12-month minimum term
For several ongoing tasks across operations, your shop or customer acquisition.
Team: Enquire about this packagePilot offer detailsExtensive support
Intensiv
35 hours per week
€2,300net per month
Standard: 12-month minimum term
For extensive operational support across 5 days each week.
Intensiv: Enquire about this packagePilot offer detailsAll prices exclude VAT. Standard monthly prices require a twelve-month minimum term. You book weekly capacity, not an unlimited service catalogue. Scheduling, onboarding, coordination and cover are set out in your proposal. Package changes are agreed together.
Planned support – for both sides
We reserve suitable capacity for your business, onboard regular contacts and organise cover. The agreed term and six weeks of notice give both sides time to coordinate staffing and handovers, helping retain knowledge of your workflows.
Either party may cancel with six weeks of notice at the end of each contract year. Without timely cancellation, the agreement automatically renews for another twelve months. The agreed pilot offer also includes an exit option at the end of month three with six weeks of notice.
How we work together
From your task to implementation.
Find the biggest time drains
Tell us three tasks that regularly slow you down. In a free initial conversation, we assess what can usefully be delegated and which package fits.
Agree the scope and get started
Before you commission work, you receive written scope, prices and terms. We establish access, approvals, regular contacts and measurable objectives.
Deliver and review the value
We work to your priorities and document progress. Regular reviews compare effort, time freed and results against the agreed objectives.
Make progress visible
What matters is the value of the work to your business.
Before starting, we define how you will recognise value. Reviews use documented work and relevant business measures, always with the starting point for comparison.
Workload
Processing time and your coordination effort compared with the starting point.
Quality
Correction rounds, questions and completed tasks with documented approval.
Business value
For sales assignments: qualified enquiries, orders won and additional contribution margin.
Time freed initially creates capacity. We assess actual cost savings or increased earnings separately. Results depend on factors including assignments, approvals and demand.
Services
Services and products
Preflight & print files
Check print files earlier and reduce follow-up work. KT-Digital configures preflight workflows, correction guidance and controlled approvals for print companies.
Explore this serviceAI-Druckwerk: online shop for printers
Our Web-to-Print shop solution for digital sales. Explore AI-Druckwerk as a standalone product.
Explore productOnline marketing
Online marketing for printers: Google Ads, Microsoft Ads, newsletters and campaign pages. Connect relevant inquiries with a measurable sales process and clear goals.
Explore this serviceYour pilot start
Get to know the service for three months, with an agreed exit option.
The first three paid pilot months count towards the first contract year of twelve months. Under the agreed pilot offer, either party can end the agreement at the end of month three with six weeks of notice. Otherwise, the contract continues until the end of the first contract year. Special introductory and reference customer terms are explained in your free initial conversation and agreed in writing before work starts.
FAQ
Questions about this service
What does Managed Services mean at KT-Digital?
We take on recurring operational work for your printing business and coordinate delivery. You have a dedicated contact with team backup and agreed capacity. Tasks and priorities are agreed with you; you retain responsibility for business decisions.
What do the packages cost, and how are hours calculated?
Start provides 6 hours per week for €575 per month, Team 15 hours for €1,150 and Intensiv 35 hours for €2,300, all net plus VAT. Standard packages have a twelve-month minimum term. Hours are weekly and prices monthly. Across a year, 6, 15 and 35 weekly hours average approximately 26, 65 and 152 hours per month. Scheduling, coordination, cover and unused capacity are specified in your proposal.
Do we need AI-Druckwerk or a new shop?
Managed Services are available independently of the shop. We can work with your existing systems where the necessary access and technical requirements are met. If you use AI-Druckwerk, support can be added separately; the shop and hours package remain separate services.
Will we have a regular contact?
Yes. A named contact learns your workflows and coordinates the work. The KT-Digital team provides specialist expertise and agreed cover. Intensiv provides a total of 35 hours per week across 5 days. For Start and Team, we agree a schedule appropriate to the smaller capacity.
Can we try working together first?
Our pilot offer includes a three-month paid introductory phase on individually agreed terms. The first three paid months count towards the first contract year of twelve months. Under the agreed pilot offer, either party may exit at the end of month three with six weeks of notice; otherwise, the annual contract continues. Reference customers may receive special benefits. Tasks, capacity, prices and reference arrangements are agreed in writing before starting. The initial conversation is free.
How will we know whether the service is worthwhile?
We first record current effort and agree relevant measures, such as processing time saved, fewer correction rounds, qualified enquiries or additional contribution margin. Time freed initially creates capacity; actual cost reductions need separate evidence. Growth and savings are objectives, not guaranteed outcomes.
What happened to the Managed Growth Officer?
Managed Growth Officer, or MGO, describes our focus on growth and marketing. Managed Services also covers other recurring work in your printing business. You choose capacity and task mix. When customer acquisition is the priority, we focus the work accordingly.
How are contract duration and extra work handled?
Standard packages have a twelve-month minimum term from the agreed start date. Either party may cancel with six weeks of notice at the end of each contract year. Without timely cancellation, the agreement automatically renews for another twelve months. The agreed pilot offer also includes an exit option at the end of month three with six weeks of notice. Specific dates and terms are agreed in writing before commissioning. Extra capacity or third-party costs require a separate agreement.
